FAQ
 
Q. How many clients can I certify with and service?
A. As many as you like, there is no limit. Most of our reps only service one client and we don’t recommend servicing more than two.
 
Q. Can I drop a client I enrolled with?
A. Yes, you can drop a client at any time you wish. However, if you do drop a client you will have to wait 30 days to enroll with another client. So make sure to enroll with a client before you drop a client.
 
Q. What clients can I work with? 
A. We work with over 70 major clients and you can work with any of them as long as they have a class opening. Clients continually open up new courses daily. Some of our clients include fortune 150 companies.
 
Q. How often are new client courses posted?
A. Clients continually open up new courses daily. 
 
Q. When/how do I get paid?
A. You are paid after you complete client training or when you are in nesting which is when you take live calls during training. You are paid via direct deposit on the 10th and 25th of every month.
 
Q. When do I start working?
A. You start working as soon as you pass client training.
 
Q. How many hours can I work?
A. As many as you choose. You set your own schedule and choose the hour slots you want to work.
 
Q. How many hours am I required to work?
A. Depends on the client but most require a minimum of 15 hours per week.
 
Q. What is my pay rate?
A. That depends on the client. It can be anywhere from $9-$22 per hour. The average pay rate is around $11 per hour.
 
Q. How am I paid (commission, base, hourly)?
A. That depends on the client. Some pay per call, per hour or base plus commission. If a client pays per call they usually have an alternative base rate for slow times and you get paid whatever is higher. 
 
Q. What are your equipment/software requirements?
A. -PC Computer (laptop or desktop)
    -DSL or cable Internet
    -Phone line (Analog, digital or VoiP/internet)
    -VoiP headset
    -A quiet place to work without distractions
 
Q. What time slots and hours are available?
A. That depends on the client. Some clients have hours 24/7 and most have hours available early morning to midnight. Most hour slots are 2-4 hours per slot.
 
Q. Once I finish a client training class am I guaranteed a job with that client? 
A. Yes, once you complete your client training you will be certified with that client and can start posting for hours and working.
 
Q. How far in advance are hours chosen? 
A. Most clients release hours every two weeks for two weeks out. You can always drop/swap hours if needed after you select them.
 
Q. How does the paid bonus work?
A. We pay a $100 bonus after you complete client training and service your client for 30 days.
 
Q. Do you pay for referrals?
A. Yes. We offer $100 per referral that joins our IBO, completes client training and services for 30 days. To get credit for someone you referred please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your and their name. Only send us this email after they join our IBO. You can also post this job on your Facebook, Twitter, ect... with this email and have them enter your name as the referrer. After they service their client for 30 days you will be paid $75 on the next payroll period.
 
Q. When are classes?
A. That depends on the client and will be detailed in the client course doc.
 
Q. How long is client training?
A. That depends on the client. It can be anywhere from 4-7 weeks Mon-Fri for 4 hours per day.
 
Q. What if a client course fills up?
A. Then you will have to enroll in a different client training course.
 
Q. Are their any health benefits or paid vacation?
A. Since you are hired as a 1099 contractor there are no health benefits or paid vacation. However, as a 1099 contractor you can write off all business related expenses such as internet, phone bill, computer and home office.